Frequently Asked Questions
Find answers to common questions about our home essentials
What materials are used in SĀNTI products?
We prioritize sustainable, high-quality materials including organic cotton, FSC-certified wood, and non-toxic ceramics to ensure longevity and safety in your home.
How do I care for my textiles?
Most of our textiles are machine washable on a gentle cycle with cold water. We recommend air drying to preserve the fiber integrity and natural dyes.
Do you offer international shipping?
Yes, SĀNTI ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your candles and scents pet-friendly?
Our home fragrances are formulated with natural essential oils and soy wax. However, we recommend checking the specific ingredient list if your pet has known sensitivities.
Can I modify or cancel my order after it's placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated Trade Program for industry professionals. Please contact our support team with your credentials to apply.